Appliance parts

The fit check the local repair shop wishes it had.

A Shopify compatibility app for the parts shoppers who have a model number in one hand and a screwdriver in the other. Washers, dryers, fridges, dishwashers — every brand, every repair.

Neighborhood Appliance Parts order · Customer ticket
Order No. 04287
Date April 20, 2026
Appliance Whirlpool WTW5000DW1 · Top-load washer
Part Water inlet valve assembly
Part no. W11130743
Also fits Maytag MVWC565FW1 · Kenmore 110.22242510
Verified fit Compatibility confirmed
ModelMatch ✓ 04/20/2026
The appliance parts problem

A model number in one hand and a dozen tabs open in the other.

Appliance parts shoppers arrive with their problem already defined. They know the washer won't drain, the dryer won't start, the fridge won't cool. What they don't know — what a plain Shopify product page rarely tells them — is whether the part on the screen is the part that fits their exact unit.

Ticket 01 Customer complaint
Recurring

"I don't know if this part fits my model."

A drain pump listed by part number assumes the shopper already did the research. A refrigerator water filter listed by brand alone leaves the shopper gambling across a dozen models. Most customers won't call to ask — they'll close the tab and order from the brand-name parts site that does show compatibility.

Reported by Shoppers at checkout
Outcome Abandoned session · Lost sale
Ticket 02 Returns desk
Recurring

"The part showed up and it doesn't fit."

Appliance parts have one of the highest compatibility-driven return rates in e-commerce. Without a fit check before the order, shoppers take a guess, return the part, leave a frustrated review, and — even if they order the right one next — they never forget the first time you let them down.

Reported by Returns & reviews
Outcome Return cost · Damaged ratings
Ticket 03 Support inbox
Recurring

"Does part W11130743 fit a WTW5000DW1?"

The questions that should be answered on the product page land in your support inbox instead. Every "does this fit" email is a sale you haven't made yet, answered by a human who has to pull up a compatibility sheet to confirm what ModelMatch could have shown the shopper in the first place.

Reported by Support team
Outcome Support load · Delayed orders
How it works

Three steps to close the compatibility gap.

Install the app, import the compatibility data you already have, and let shoppers confirm fit before they buy. ModelMatch fits into the way you already run your appliance parts store — no process overhauls, no workflow rewrites.

Step 01
Data in

Import your compatibility data

Upload a CSV of part-to-model records, connect your Shopify products directly, or enter compatibility by hand. Most appliance parts stores already have this data somewhere — in supplier cross-reference sheets, OEM lookup tables, or the heads of counter staff who've matched parts for years.

Most common source Supplier cross-reference CSVs
Step 02
On storefront

Let shoppers confirm fit

The fit check lives on every product page. A shopper enters their washer, dryer, or fridge model and sees an immediate yes, maybe, or no — with the compatible models listed so they know exactly what else in your catalog fits their unit. Starter plans get the fit check; Growth and Professional plans add the standalone finder.

Shopper input Appliance model number
Step 03
Result

Watch returns drop, watch reviews improve

Appliance parts merchants running compatibility checks see the results compound quickly — fewer wrong-part returns, fewer "does this fit" support tickets, and shoppers who come back for the next part, the next repair, the next season. Confidence at checkout builds the whole customer relationship.

Typical outcome Fewer returns · Repeat orders
What you get

Three working tools for the shop that runs on trust.

ModelMatch ships three shopper-facing surfaces, each doing one thing cleanly. No bloat, no abandoned features — just the working parts of a compatibility app, priced for a Shopify business.

Neighborhood Appliance Parts · Repair · Advice
Invoice INV-MM-01
Item Fit check block

Product-page fit check

Shoppers confirm fit with their exact appliance model before buying. The widget appears on every product that has compatibility data and hides itself on products that don't — so your storefront never shows a broken or empty state while you're still building coverage.

Surface
Every product page
Accepts
Appliance model number
Response
Under 200 ms
Plan
All plans
Neighborhood Appliance Parts · Repair · Advice
Invoice INV-MM-02
Item Parts finder

Standalone appliance finder

A dedicated page where shoppers start from their washer, dryer, fridge, or dishwasher model and browse every compatible part in your catalog. Perfect for the shoppers who know their unit but aren't sure which part they need — or for repair shops sourcing multiple parts for one service call.

Surface
Dedicated finder page
Use case
Multi-part repairs
Cart
Native Shopify
Plan
Growth · Professional
Neighborhood Appliance Parts · Repair · Advice
Invoice INV-MM-03
Item Data import tools

Import the data you already have

Upload supplier cross-reference CSVs, map your Shopify products directly, or use AI-assisted mapping to pull compatibility out of existing product descriptions. Preview every change before it saves to your live catalog — no surprise writes, no rework.

CSV
Bulk import with column mapping
Shopify
Direct product-catalog import
AI
Extract from descriptions
Preview
Review before save
Appliance merchant questions

Answers for the catalogs that move the most returns.

Which appliance categories does ModelMatch support?
All of them. Washers, dryers, refrigerators, dishwashers, ranges, ovens, microwaves, garbage disposals, ice makers, water heaters — any appliance where parts map to specific models. You define the categories in your catalog.
Can ModelMatch handle a single part that fits 50 different models?
Yes. That's the core use case. A single part can be mapped to any number of compatible models, and the fit check returns a match regardless of which one the shopper enters.
What about parts that fit multiple brands — a universal drain pump, for example?
Fully supported. Map the part to every compatible brand and model combination. Shoppers get a match whether they enter a Whirlpool, Maytag, or GE model number.
How do I import compatibility data from OEM cross-reference sheets?
Export the cross-reference to CSV, match the columns to ModelMatch's expected format (part SKU, brand, model, category), and upload. The import preview shows what'll be added before anything saves to your catalog.
Does this slow down my product pages?
No. The fit check loads asynchronously after the main product content renders, so Core Web Vitals stay clean. Lookups typically respond in under 200ms.
What does this cost?
ModelMatch starts at $19/month on the Starter plan, with Growth at $39/month and Professional at $79/month. Appliance parts catalogs with large SKU counts usually fit Growth or Professional.

Ready to sell replacement parts with confidence?

Install ModelMatch in minutes. Free for 14 days. No credit card required.